According to BrandSpark’s 2015 Canadian Shopper Study:
- 60% of Canadians own a smartphone device and more than half “often use” their devices while shopping in-store
- 48% compare prices across different retailers
- 20% make different purchase decisions because of information they accessed on their smartphone while in store
- 13% of household shopping trips involve Canadians using their smartphones
Having a changing customer dynamic means there is a simple truth every business must face: Adapt and evolve or be left behind. Integrating MS Dynamics CRM to your business could be the perfect solution. It allows you to be nimble, mobile and respond to customers and their ever changing needs. Investing in MS Dynamics will give you business the advantage it needs to grow your business and keep your customers coming back!
If you need more information on how we can help grow your business, please contact us!